Privacy and Cookie Policy

Last updated: 27 April 2023

Soobali Villa Management, officially known as PT. Soobali Cahaya Gemilang (“us”, “we”, or “our”), operates the (https://manage.soobali.com) website (“the Website”).

This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Website and the choices you have associated with that data.

We use your data to provide and improve the Website. Using the Website, you agree to collecting and using information following this policy.

Information Collection And Use

We collect various types of information for various purposes to provide and improve our Website for you.

Types of Data Collected:

Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information about how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect and track information and to improve and analyze our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of cookies we use:

  • Session Cookies: We use Session Cookies to operate our Website.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

We also use third-party services, such as Google Analytics, Facebook Pixel, and Elementor, which may collect, monitor, and analyze this type of information to improve our website’s functionality.

Use of Data

PT. Soobali Cahaya Gemilang uses the collected data for various purposes:

  • To provide and maintain our Website
  • To notify you about changes to our Website
  • To allow you to participate in interactive features of our Website when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Website
  • To monitor the usage of our Website
  • To detect, prevent and address technical issues

Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of PT. Soobali Cahaya Gemilang
  • Prevent or investigate possible wrongdoing in connection with the Website
  • Protect the personal safety of users of the Website or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

You have the right to access, update, or delete your Data. You can do this by contacting us through the contact information provided below. Please note that we may ask you to verify your identity before responding to such requests.

Retention of Data

PT. Soobali Cahaya Gemilang will retain your Personal Data only for as long as necessary for the purposes in this Privacy Policy. We will retain and use your Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Indonesia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Indonesia and process it there.

Your consent to this Privacy Policy and submission of such information represents your agreement to that transfer.

Children’s Privacy

Our Website does not address anyone under 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and know that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By mail: Jl. Umalas II No.85, Kerobokan Kelod, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
  • By email: [email protected]